Italy Trip Q & As / Registration / Payment
Italy Q & As
To Register for the trip and to make payments: https://toursandtravelpaytrip.com/Reservation
Trip Code: JSU
Click “New Reservation”
Once you submit the information, you will receive a ‘Reservation Code’. It will also be emailed to you. There are tabs on the reservation page for you to view your information and make payments.
I am not familiar with the Atlanta airport. Where can I find a directory and/or maps of the airport?
Where should I park my car?
There is parking at the airport, as well as offsite parking. If you park at the airport you will walk from the parking garage to the terminal. If you park offsite, a shuttle bus will carry you from the parking lot to the terminal. *Offsite parking is less expensive and you don’t have to carry your bags as far.
What time should I arrive at the airport?
Three (3) hours before your scheduled flight.
How do I find my airline at the airport?
DELTA is in the SOUTH Terminal and is color coded RED.
UNITED is in the NORTH Terminal and is color coded BLUE.
AMERICAN is in the SOUTH Terminal and is color coded RED.
Where do I check in?
Your TMF Host will meet you at GROUP CHECK-IN at your airline’s terminal.
You will not check in individually. *specific gates TBD until flights are secured*
DELTA Flights – Meet at Terminal South
UNITED Flights – Meet at Terminal North
AMERICAN Flights—Meet at Terminal South
Who are the TMF Hosts?
Paul Flinchbaugh, Willie Perez, Damian Gonzales, Mike Howard, Craig Ewing, Pat Paris, John Mallon
Chad Dempsey, and Dan Morrisons
Will I need an ID?
YES! All travelers flying on an international flight must present a United States passport. It would be a good idea to take a picture of and/or scan your passport and email/text it to yourself or a friend. This would be very helpful if you lose your passport on the trip! NOTE: Passports will not be valid if it is within 6 months of the expiration date.
How will I get my airline ticket?
Because these are international flights, you will need to use your passport to acquire your boarding pass at the airline check in Kiosks. Your TMF Host will be at the gate to assist you with this process.
How much does it cost to check luggage?
One (1) Checked bag is included in your package.
*Any additional checked baggage will be charged by the airline.
How much can my luggage weigh?
Suitcases CANNOT exceed 50 pounds. If they do, you will be charged an overweight fee by the airlines and be responsible for paying any addional charges. .
How do I pay an additional checked luggage fee?
You pay the fee directly to the airline at check in.
How do I check my luggage?
You will get your ticket from the airline gate Kiosk.
You will proceed from the Kiosk to the ticket agent with your plane ticket and your luggage that you would like to check.
The airline will have attendants to help check your luggage.
TMF Host will be available to assist with the process.
You will NOT check any luggage curbside.
Do I have to pay to check my instrument?
All large instruments will be paid by TMF.
(Mellophones-Trombone-Tenor & Bari Sax-Baritone-20J-Snare,Tenor & Bass Drum-Cymbals-Guard equipment)
What if my instrument is not included in the ‘large instrument’ list?
You will not check it. It will be part of your carry-on. (Flute-Clarinet-Alto Sax-Trumpet)
If my instrument is considered a carry-on, does that mean I can’t have a separate carry-on with personal items?
You can have one personal item (purse or bookbag) and your instrument will count as the carry on.
How big can my carry on bag be?
Baggage must fit easily in the Carry-on Baggage Check (approximately 22" x 14" x 9" or 56 x 35 x 23 cm), which is located near the check-in counters.
What if I am not checking a bag?
You will stay with your group off to the side so the check-in process can move as quickly as possible.
Do we have chaperones for our flights?
Yes, each flight will have an assigned chaperone.
How are chaperones different from the TMF Hosts?
TMF Hosts will assist with the check in process at the airports (Atlanta & Italy). They will assist you in acquiring your airline tickets at the airline Kiosks, coordinate luggage check in, assist with baggage claim, and transportation from airport to hotel.
You will check in with your chaperone at your departure gate at both take off AND connecting flights. This will be the procedure for both Atlanta and Italy flights.
Can I switch my seat on the plane?
You can switch once you are on the plane.
If my flight has a layover, can I leave the airport?
NO. No one is allowed to leave the terminal.
How do I contact a TMF Host?
If you have questions or concerns prior to your departure date, you will contact:
Isela Cervantes at the TMF Office (956) 984-9468 or email her at firstname.lastname@example.org
The TMF Hosts cell numbers are for use on the actual dates of travel. December 27 and/or January 4.
Mr. Willie Perez (956) 499-4002 cell
Mr. Paul Flinchbaugh (956) 572-0545 cell
It’s worth repeating…
You will need a United States PASSPORT for the trip to Italy. If you already have one, check the expiration date. If it expires six (6) months prior to departure, it will not be valid.